Proxy Manager plans marked "no data limit" are made for normal personal use: browsing, streaming, video calls, gaming and downloads on your own devices. To keep the service fast for everyone, they follow this fair use policy.
1What is normal use
Most people use between 20 and 150 GB a month. There is no fixed cap: watching films, playing games and working from home are all fine.
2When speed can be reduced
If an account uses far more data than normal personal use — many times what our other users use in a month — or uses the service in a way it is not made for (running servers, seedboxes or download farms, reselling or sharing access with other people), we may temporarily reduce that account's speed. The networks we use apply the same kind of limits when their capacity is stretched, and speeds can then vary for a while.
3What we do first
We try to contact you before reducing your speed, and we never cut you off without warning for normal use. Speed comes back to normal at the start of your next billing month, or earlier if your usage returns to normal.
4Premium and Standard servers
Our own servers, marked Premium in the app, have no data limit. Partner servers (Standard) include a monthly amount per account, shown in My account; when it is used, the app moves you to Premium servers until your next month.
5Plans with a data limit
Plans with a monthly data amount (for example 50 GB) stop at that amount; you can upgrade at any time to keep going.
6Changes
We may update this policy when our network changes. Important changes are announced by email or in the app.
Questions: [your support email].